Frequently Asked Questions About Ticket Insurance: Protect Your Investment

Buying Premier League tickets is an investment in unforgettable experiences, but life doesn’t always go to plan. That’s why EXO Tickets offers ticket insurance—to give you peace of mind and protect your purchase. In this article, we’ll answer some of the most common questions about ticket insurance and explain how it can safeguard your matchday plans.

1. What Is Ticket Insurance?

Ticket insurance is a form of protection that covers the cost of your match ticket if you’re unable to attend due to specific, unforeseen circumstances. It ensures you don’t lose out financially if something unexpected happens.

2. What Does EXO Tickets’ Insurance Cover?

Our ticket insurance policy covers:

• Event Cancellation or Rescheduling: If a match is cancelled or rescheduled by the organisers, you’re covered.

3. What Isn’t Covered by EXO Ticket Insurance?

While ticket insurance offers significant protection, there are some limitations:

• Voluntary Cancellations: If you decide not to attend for personal reasons.
• Non-Ticket Expenses: Costs like travel, accommodation, or meals aren’t included unless explicitly stated.
• Late Claims: Failing to file a claim within the provider’s designated timeframe.

4. How Do I Purchase Ticket Insurance?

When you buy tickets on EXO Tickets, it is automatically insured. Moreover, we ensure tickets on time or 150% back as credit and refund.

5. How Do I Make a Claim?

If you need to make a claim, the process is straightforward:

• Contact Our Support Team: Reach out via our 24-hour hotline or email.
• Provide Documentation: Submit any required documents, such as proof of cancellation or medical certificates.
• Receive Your Refund or Credit: Once your claim is approved, you’ll either receive a refund or a credit for future purchases.

6. Why Is Ticket Insurance Important for Premier League Matches?

• High Ticket Costs: Premier League tickets, especially for high-profile games, can be expensive.
• Limited Availability: Missing a match may mean losing your chance to attend altogether.
• Unpredictable Life Events: From illness to travel delays, ticket insurance protects you against the unexpected.

7. Is Ticket Insurance Worth It?

Absolutely. For a small additional cost, ticket insurance provides peace of mind and financial protection. It’s a smart way to safeguard your investment and ensure you don’t lose out if plans change.

Is the EXO Tickets Insurance?

• Coverage Clause: Protection against cancellations, rescheduling, and unforeseen events.
• Easy Claims Process: Simple steps to get your refund or credit.
• Fan-First Approach: We’re here to make sure you’re covered, no matter what.

Don’t let unexpected events ruin your football experience. With EXO Tickets’ ticket insurance, you can buy with confidence, knowing your investment is safe.