Your Premier League Ticketing Questions Answered by Our Experts

Becoming the best secondary marketplace for Premier League fans didn’t happen overnight—it took a lot of hard work and expertise. As a platform built by fans, for fans, we want to give back by answering some of the most common questions about Premier League tickets.

Take note of these tips, and you’ll be ready to grab your seat at the next big match!

EXO Tickets Answers Your Premier League Ticketing Questions

1. When do Premier League tickets go on sale?

Premier League tickets usually go on sale a few weeks before each match. Club members and season ticket holders get first dibs, with general sale tickets often selling out in no time—especially for high-profile games. If official tickets are sold out, resale platforms like EXO Tickets are a reliable way to secure your spot.

2. How can I tell if my resale ticket is legitimate?

Always buy from a trusted and well-reviewed resale platform. At EXO Tickets, we work with reputable brokers and offer a 100% ticket guarantee, so you can be confident your ticket is the real deal.

3. Can I buy Premier League tickets if I’m not a club member?

Yes, but it’s not always easy. Most clubs prioritise members and season ticket holders, so general sale tickets are often like gold dust. If you can’t get one directly from the club, resale platforms like EXO Tickets are a great alternative.  

4. What happens if my match gets rescheduled or cancelled?

If a match is rescheduled, your ticket will still be valid for the new date. If it’s cancelled, refund policies depend on the ticket provider. EXO Tickets has a customer-friendly refund policy—head to our website for all the details.

Introducing our Insurance Policy and Refund Policy:

EXO Tickets Insurance Policy

What Does Our Ticket Insurance Cover?

Our insurance policy is designed to protect you in case of: Event Cancellation or Rescheduling: If a match is cancelled or rescheduled by the organisers, you’re covered.

EXO Tickets Refund Policy

In the unlikely event that you don’t receive the tickets for the seats and date you selected, we’ll refund 100% of your money and give you a 50% credit based on the value of your original purchase. This credit can be used towards your next ticket purchase on our platform.

EXO Tickets is the best place to secure authentic Premier League tickets without the hassle of waitlists, endless page refreshing, or worrying about low supply. We’re here to make sure you can focus on the game, not the stress of getting a ticket.

www.exotickets.com is the UK's best source of Premier League tickets. Get your tickets now to experience the atmosphere LIVE.